Contact Us
Our dedicated customer support team is available to assist you with all gaming-related inquiries in compliance with New Zealand’s gambling regulations. We provide multiple communication channels to ensure prompt and professional assistance for all registered players.
Customer Support Channels
We offer comprehensive support through various communication methods tailored to your specific needs. Our experienced team handles account management, technical issues, responsible gambling concerns, and general inquiries with complete confidentiality and professionalism.
| Contact Method | Availability | Response Time |
|---|---|---|
| Live Chat | 24/7 | Immediate |
| Email Support | 24/7 | 2-4 hours |
| Phone Support | Daily 8AM-10PM NZDT | Immediate |
For immediate assistance, utilize our live chat feature available directly through your player dashboard. Email inquiries should be directed to [email protected] with detailed descriptions of your concern. Phone support is accessible at +64-9-555-0147 during business hours.
- Prepare your account information before contacting support
- Clearly describe your issue or inquiry
- Provide relevant screenshots if applicable
Last updated: January 28, 2026